Through my decades of working within the food industry, commonalities emerge. Successful businesses seek balance. They seek equity. They make decisions for the right reasons. They take a progressive mindset. They seek efficiency and minimize impact. All along the way, they learn how to get better.
Successful companies also put people first—something that’s so vital in today’s challenging workforce environment. They participate in their communities, seeking to lift each other up. As we share our lives, we learn from each other, and build each other up. We get better.
Diversified businesses often find success. Racial, ethnic, and gender diversity will continue to form a leading edge across the face of food industry leadership.
But diversity casts its net further. Customer diversity helps build successful businesses. Building a balanced customer portfolio brings better market stability—especially for a business that can maintain a strong degree of flexibility in their operation, a nimble nature that can quickly fluctuate with inevitable market shifts, such as from foodservice to retail, and economically lean times to better days of relative plenty.