At 1-800 WATER DAMAGE, who we are as a company is just as important as what we do. We are property restoration experts with industry-leading training, powerful equipment, and the capacity to handle any size or type of property damage. Each year, we continue to grow and expand in local markets across the United States. And each year, what continues to set us apart and help us succeed–both individually and collectively–is our company culture. Joining 1-800 WATER DAMAGE provides the opportunity to join an industry leader and a family. The brand values and common goals that we share are some of our greatest strengths as a company.

Three Core Components of Who We Are

Teamwork: Working Together to Succeed Together

How well a team works together can make or break the success of that company. 1-800 WATER DAMAGE owners are part of a unique network of franchisees who believe in the power of working together to succeed together. Whether that means a new franchisee calling a veteran owner for advice or mobilizing teams from all over the country for a national catastrophe response, teamwork is and has been a cornerstone of our brand since day one. The more we work together on a local, regional, or national scale, the more we learn and improve together.

Connection: Actively Building Relationships

In restoration, any company’s ability to handle disasters depends on the strength of its resources and relationships. In addition to actively building connections among our franchise network, we invest time and effort in developing key partnerships with insurance companies, TPAs, suppliers, and other vendors. During the most critical times, our proven track record with these partners makes all the difference. The trust, loyalty, and good working relationships we’ve established help our owners secure more work in their local markets, and keep us moving forward.

Customer Service: Going Above and Beyond for Customers

1-800 WATER DAMAGE is proud to be a top-rated service provider among residential and commercial customers across the nation. We’ve earned that reputation over the years not only because we have the expertise to deliver top-quality work, but because our owners are committed to their communities and they care about their customers. We take the time to explain what we’re doing, address any concerns along the way, and offer solutions even when that solution may not involve our services. Because for us, our goal is not just to get the job done, but to help restore normalcy and peace of mind when our neighbors need it most.